The String Too Long Error is from Quickbooks telling us that a CUSTOMER or CARRIER name is longer than the 42 character limit.


First, find the first BLUE/Purple colored line in the export screen. 


This is the FIRST record that failed and the one that needs attention.


1) Make note of the customer/carrier name

2) Go to dispatch and to the proper tab (customer or carrier)

3) Find the one in question

4) Alter the BILL TO/ PAY TO name (not the PHYSICAL address) to a length shorter then 42 characters.

5) Click the SAVE button (looks like a floppy disk) or move to another record to force a save.

6) Go back to export screen and try again.


NOTE: You may have to REVERSE the invoice and re-process it to get the new, shortened, name to export.

Please review this article that explains character limits in QuickBooks:

http://support.quickbooks.intuit.com/Support/Articles/INF12402