You are most likely seeing demo/trial data from a computer on your network due to a misconfiguration while installing Dr Dispatch on client PCs/workstations. This is known as a 'false server' issue. 

To resolve the issue, please follow these steps:

  1. Open Dr Dispatch on another workstation and note the IP Address at the top right side of the screen. The format will be similar to
  2. Make note of the IP Address - this is the correct address for your server.
  3. If you are unable to locate your server IP address using this method, please refer to the instructions in this article:

    4. On the computer that is displaying the wrong data, open up Windows File Explorer or This PC/My Computer.

    5. Type the following text in the address bar and then hit enter:  %appdata%
    6. Navigate to the Dr Dispatch folder and open the drd4.ini file.
    7. Enter the correct server IP Address and then close/save the file.

NOTE: To prevent the issue from happening again, please find and disable the false Nexus server using the easy instructions found in this article:

Finding & Disabling False Servers