Dr Dispatch

Getting Started 13

• How to Install Dr Dispatch
• How To Upgrade Dr Dispatch
• License Activation
• Quick Help with Dr. Dispatch - What Is the Blue '?' Found On the Program Screens?
• Networking DrDispatch (multiple users)

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FAQ 4

• Should I save Installation and Upgrade files?
• Hardware Requirements
• What is a station license ( user ) and does every computer need it's own?
• How can I speed up my Dr. Dispatch Program?

Re-installing Dr Dispatch Or Adding Dr Dispatch To A New Computer 3

• If you DO HAVE a current support plan and want to add or replace a PC
• If you DO NOT HAVE installation/upgrade files for your version (latest requires active support)
• Adding a DRD8 Workstation

Settings Menu 28

• BROKERAGE Company Information
• Brokerage Factoring
• Brokerage Invoice Setup
• Brokerage Preferences
• Carrier Rate Confirmation

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Emailing from DRD 6

• Email Setup
• Using Gmail with DrDispatch
• Using Yahoo with DrDispatch
• Using Yahoo Small Business Email with DRD
• How To Text Drivers Using The Email Feature

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Adding Loads, Customers, Equipment, and other records 5

• Adding a Customer in Trucking Dispatch
• Trucking Load Entry
• Adding a Customer in Brokerage Dispatch
• Adding a Carrier in Brokerage Dispatch
• Brokerage Load Entry

Exporting Data to a Spreadsheet 2

• Exporting Grid Data (i.e. Excel Spreadsheet)
• How to change your file export path

Changing Pro Number Sequence 1

• Changing Pro Number Sequence

Custom Forms 2

• Custom Rate Confirmations (Brokerage)
• Custom Invoices

Canadian Version Info 1

• Using Canadian Currency

Running The Dr. Dispatch Update Manager 1

• Update Manager

Shared Folder Permissions 1

• Configuring Shared Folder Permissions

Firewall and Antivirus Software 2

• Which Firewall & Antivirus Software Should I Use?
• Windows Firewall Configuration

Setup and Use 7

• DRD Cloud - Logging Into the Remote Desktop (webclient)
• DRD Cloud - Logging Into the Remote Desktop (RDP)
• DRD Cloud Setup - RDP for Windows (Terminal Services)
• DRD Cloud Setup - RDP for Mac PCs
• DRD Cloud Setup - RDP for iOS

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Troubleshooting 3

• 2 monitor vs 1 monitor - RDP Settings for DRD Cloud users ( Windows only )
• DRD Cloud - Web Access - Bottom of the screen is missing
• WebRD - I can't enter times or dates into DRD when I connect using the DRD Cloud website

Videos 14

• Dr Dispatch Overview
• Quickstart-Setup
• Installing on A Network
• Fuel Import Module - Video
• General Data Entry

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Brokerage Load Entry 5

• Brokerage Load Entry
• Brokerage Customer Rate screen
• CSA / FAST / CTPAT Support
• Paying a CARRIER the same on every load
• How do I split a load for Cross Docking or running 2 or more carriers in Brokerage?

Brokerage Invoicing, Accounts Receivable, Accounts Payable 6

• Brokerage Invoicing
• Brokerage Invoicing - Accounts Receivable (A/R)
• Brokerage Invoicing - Accounts Payable (A/P)
• Brokerage Invoicing - Reports
• Brokerage Invoicing - Utilities

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Posting Loads On Internet Load Boards 2

• How To Setup Web Load Posting
• How to Post and Manage Loads on Web Based Load Boards

Trucking Load Entry 3

• Trucking Load Entry
• Text Drivers with Twilio SMS Integration
• Adding/Editing Drivers

Truck Invoicing and Accounts Receivable 2

• Trucking Invoicing
• Trucking Accounts Receivable (A/R)

Dispatch Screen->List/Description of ALL BUTTONS and MENUS 20

• New Load Button
• find Load button
• 'Find Trk' Button
• Print Button (drv sheets, loadsheets, customer confirmation, BOL) button
• Tracking (CheckCalls) button

View all 20

Dispatch -> All TABS and SCREENS 10

• DISPATCH (load Entry) Tab
• Load Planning-LTL(tab)
• LOADBOARD (tab)
• Templates/Lanes
• Drivers (tab)

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Driver Payroll 6

• Setting up Driver Pay for use
• Getting 1099 amounts for end of year
• Reversing Driver Payroll
• Adding Expenses To Driver Payroll
• Adding Advances To Driver Payroll

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Splitting a load 1

• Splitting a Load with Two or More Trucks

Common Problems 13

• Grid Columns Order No Longer Saves
• Missing Columns in Trucking Dispatch
• Missing Columns in Brokerage Dispatch
• Dr Dispatch is running slow
• Exporting to a PDF Gives Garbage Text or No Text At All

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I cannot connect to my server/data? 10

• Dr Dispatch Is Displaying the Wrong Database
• I cannot connect to my server/data?
• "Open DrDispatch Database" screen does not show any Dr Dispatch Servers!
• Dr. Dispatch Losing Connection To Server Intermittently
• Finding and Disabling Extra/False Nexus Servers

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Email 2

• Email Troubleshooting (Video)
• Gmail Error during Email Setup: "Please log in via your web browser and then try again."

Saferwatch 1

• Introduction to Saferwatch Video

ProMiles 2

• Setting Up ProMiles with Dr Dispatch
• Using ProMiles Integration

PC Miler 1

• PC Miler Connect

MacroPoint 2

• MacroPoint Real Time Check Call & Truck Tracking Module
• How to Track Loads via MacroPoint

Peoplenet 1

• Initial Setup

Important! Please Read. 1

• *** Important! Please Read Before Exporting Invoices To QuickBooks. ***

QuickBooks - Integration Setup 5

• Setting Up QuickBooks Integration (Trucking)
• Setting Up QuickBooks Integration (Brokerage)
• QuickBooks - Setting Up 1099 Driver Pay
• QuickBooks - Setting Up an Advance Taken Account
• QuickBooks - Factoring Setup

QuickBooks - 'HowTo' Videos 6

• Invoicing With QuickBooks (Video)
• Introduction To QuickBooks Integration
• Setting Up Quickbooks Networking - Required For Multiple Users (Video)
• Setting Up QuickBooks Integration - Trucking (Video)
• Setting Up and Using Factoring (Video)

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QuickBooks Online 3

• QBO - QuickBooks Online Integration Setup
• QBO - Factoring Use and Setup
• QBO - 1099 Driver Pay

Quickbooks - General 9

• How To Change Line Items & Accounts In Dr. Dispatch
• Factoring Setup
• 1099 Driver Pay
• Setting Up Classes In QuickBooks and Dr. Dispatch
• Exporting Invoices To QuickBooks

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QuickBooks - Troubleshooting / Errors 14

• Quickbooks - "String Too Long" error when exporting a batch
• QuickBooks: The name "...." of the list element is already in use
• Error: Could Not Start QuickBooks
• "There is an invalid reference to QuickBooks Item "xxxxx" in the invoice line"
• Integration no longer works when upgrading Quickbooks 2014 to R6 on Windows XP

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Multi-User Security 3

• Multi-user Security
• Setting Up Individual Users: Quick Reference
• Multi-User Security - Offices

Scanning and Attaching Documents 2

• Setting Up The Document Scanning Feature
• Scanning & Attaching Tips

DRD Cloud Backup 0

Customer Tracking Portal 1

• Setting up the Customer Tracking Portal

FuelTax 2

• FuelTax module
• FuelTax - Importing Fuel Data

Advanced Users 6

• Shared Folder Permissions
• How to Use Dr Dispatch's Built-In Backup (DRD7 Only)
• Creating Separate Shortcuts For Multiple Databases
• Upgrading Archived & Secondary Databases After Upgrading Your Server
• Manual Database Backup (DRD7 Only)

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