Note: Dr. Dispatch outsources some forms, including rate confirmations, to Fast Reports which is a separate entity. Dr. Dispatch does not handle form customization beyond basic troubleshooting.

For more in-depth help with customizing a form beyond this support article, please refer to the Fast Reports Instruction Manual:

Fast Reports User Manual

Users have the ability to customize their brokerage Rate Confirmation form to suit the needs of their organization. Please adhere to all of these instructions or your current form may be rendered unusable. 

1. Browse to the current rate confirmation form (RConf.fr3) in the Dr. Dispatch folder and make a copy of it before attempting to customize any form. In the event that there are formatting errors when customizing the form, you will want to have a valid backup copy. The default location is:

     C:\Program Files (x86)\DrDispatch 5\reports



2. Navigate to Dr. Dispatch-->Brokerage Dispatch and select the Print button. When the dialog screen appears, click Rate Conf Design.

3. You will now see a form that looks like this:


4.  Because there are countless changes that are possible, we are only going to discuss the very rudimentary changes that can be made. The next several screen shots will provide more information about basic editing. For more technical customization, please refer to the Fast Reports User 
Manual link at the top of this support article.  


5. When you are finished making changes, click File-->Save As and save the form to a local folder on your PC or, if there are multiple Dr. Dispatch users, a shared network folder. If you are unsure of whether or not you have a shared folder, we will discuss setting one up in Step 6.

Note: Windows will not allow you to save your changes to the original source folder. Use the Save As option and select a different location. Using the Save option will result in an error. 

6. In order for multiple Dr. Dispatch users to access the customized form, it will need to be stored in a shared network folder. The path to the shared folder will then need to be entered in Dr. Dispatch-->System-->Setup-->Rate Confirmation. The next several screenshots will discuss these steps in more detail. Please contact your IT department if you have additional questions about sharing folders across a network.