This screen is where you set rates for Customers, and can be accessed from the primary Dispatch screen by:

  • Clicking the "..." button next to Gross Pay.
  • Tabbing thru the end of the final Drop, then selecting "No" when asked if you'd like to add another stop.



  • Calc. Rate By: You can use all manners of rates on a load: Flat Rate, Miles, Pieces, Weight, or Hours.
  • Accessorial Charges: You can add on any type of accessorial charge: Stops, Unload, Pallets/Misc, Tailgate/Tarp, Permits, Detention.
    • You can even customize the captions that describe the rates! The category names of Accessorial Charges can all be changed to your liking.
    • Please reference User Defined Rate/Stop Columns (Brok) for details on customization.
  • Surcharge: Add in Fuel Surcharges as a Flat charge, a Percent of the line haul (total of basic rate-upper left corner) or Miles.
  • Advance Taken: If you take an advance from the customer, put that amount in the field and it will be subtracted from the balance due to you on invoice.
    • NOTE for QB users: This must be setup properly in the QBsetup program to handle this. The line item type must equal "payment' and it will land in 'UNDEPOSITED FUNDS'(QB).
  • Additional rates: Allows you to add any rate that you want, a description and amount. This WILL print on the invoice.
  • Rates Quoted to customer: This will show the user any rates, quoted & stored in DRD for that customer in the bottom pane.
  • The load must have the exact same stops as the quoted rate. If you have an extra stop, the loads are different and no 'suggested rates' will show.