If you encounter this error while invoicing, check the rate on the load by doing the following:



Instructions:

  1. Select the load with the error.
  2. Click Gross Pay.
  3. Click the "..." button, then "Yes" in the dialogue box that pops up.




  • Verify that all necessary fields are filled out, and make any needed corrections.



If this error still occurs or you need further assistance, email us at support@drdispatch.com