Occurs: When importing transactions such as Invoices, Sales Receipts, Checks, Bills etc the import will fail and the message The name "...." of the list element is already in use is displayed.

Reason: When DRD is importing transactions into QuickBooks and it finds that the Name (Customer, Vendor, Employee, Shipper, Receiver, etc.) does not exist it will create that name at the time of import, however if the name already exists in another list in QuickBooks then QuickBooks will not permit you to create that name and the import will fail.

This is a restriction of QuickBooks as it will not permit identical names. Example: A Customer and a Vendor with the same name ACME Inc.

Solution: Look at your Dr Dispatch customer/carrier/shipper/receiver tabs to find identical entries.

The easiest way to fix this is to append the name in Dr Dispatch with a punctuation mark to differentiate the two names. Example: a Customer called ACME Inc and a Vendor called ACME Inc.