Troubleshooting / Errors

Quickbooks - "String Too Long" error when exporting a batch
The String Too Long Error is from Quickbooks telling us that a CUSTOMER or CARRIER name is longer than the 42 character limit. First, find the first...
Mon, 23 Feb, 2015 at 1:40 PM
QuickBooks: The name "...." of the list element is already in use
Occurs: When importing transactions such as Invoices, Sales Receipts, Checks, Bills etc the import will fail and the message The name "...." ...
Wed, 12 Apr, 2017 at 1:44 PM
Error: Could Not Start QuickBooks
To resolve this error, you will need to login to your QuickBooks file as the Administrator. Navigate to Edit-->Preferences-->Integrated Applications-...
Mon, 11 May, 2015 at 12:25 PM
"There is an invalid reference to QuickBooks Item "xxxxx" in the invoice line"
This error is caused by a line item that is being used in Dr Dispatch but does not exist in QuickBooks.  Creating Line Items In Your QuickBooks File N...
Mon, 18 Jan, 2016 at 10:33 AM
Integration no longer works when upgrading Quickbooks 2014 to R6 on Windows XP
 A file was upgraded that no longer works with Windows XP.  The best fix is to upgrade XP as Intuit and Microsoft are not supporting XP any longer. ...
Mon, 23 Jun, 2014 at 5:29 PM
Quickbooks error: There was an error when converting the date value "1899-12-30" in the field "Vendor credit transaction date".
In this case you must be sure there was an issue date filled in, otherwise it will not import to Quickbooks.
Mon, 14 Jul, 2014 at 9:56 AM
Error: QuickBooks Can't Start Because It Is Already Running
If you receive this error message when trying to setup Dr Dispatch with the Quickbooks Setup Utility or when attempting to export invoices: 1. Close...
Fri, 6 Feb, 2015 at 5:19 PM
Error: The name ".." of the list element is already in use
Occurs: When importing transactions such as Invoices, Sales Receipts, Checks, Bills etc the import will fail and the message The name "...." of th...
Wed, 28 Jan, 2015 at 11:33 AM
QuickBooks: "QuickBooks is already open error..."
if you get an error saying "cannot open QB file, it already open.." error, try this simple fix: 1) open the QBINSTANCEFINDER17.INI file (C...
Mon, 2 Mar, 2015 at 3:07 PM
"There Is No Disk In The Drive. Please Insert A Disk Into Drive" Error.
Note:  This error has been identified as a Microsoft issue with Windows XP and is not caused by Dr. Dispatch or QuickBooks. Why this is happening ...
Thu, 26 Jul, 2018 at 10:02 AM