Common Problems

Tech Support - Remote Assistance - Splashtop
While some issues that you may run into with DRD can be resolved with a simple phone call or email to our Tech Support, other issues may require a more hand...
Tue, 21 Apr, 2020 at 4:55 PM
EMAIL: Error sending emails from Dr Dispatch regarding TLS 1.0 and 1.1.1
Email providers recently began retiring support for old security protocols. Dr Dispatch needs upgraded to the latest version and then a newer protocol s...
Mon, 31 Jan, 2022 at 10:10 AM
RDP stuck in virtual machine loading
This is a problem with the latest update in Windows 11 22HS Reference: https://www.bleepingcomputer.com/news/microsoft/microsoft-investigates-windows-11...
Fri, 2 Dec, 2022 at 9:19 AM