Advanced Users

Shared Folder Permissions
Configuring Shared Folder Permissions Some features such as document scanning and custom forms require you to store information in a shared fo...
Wed, 15 Aug, 2018 at 12:12 PM
How to Use Dr Dispatch's Built-In Backup
Using the Dr Dispatch Backup system to create local backups is a simple process, but requires some setup to get started. Please contact us at support@drdi...
Wed, 24 Jun, 2020 at 6:13 PM
Creating Separate Shortcuts For Multiple Databases
If you have more than one Dr. Dispatch database, you can create different desktop shortcuts that will open a predefined database. This eliminates the extra ...
Tue, 4 Feb, 2020 at 3:10 PM
Upgrading Archived & Secondary Databases After Upgrading Your Server
After you perform an upgrade on your server, you will need to ensure that all other databases are updated as well.  If you have an archived database or a s...
Thu, 31 Oct, 2019 at 4:37 PM
Manual Database Backup
For advanced users / IT Personnel only! Please follow the instructions below very carefully.  Deviating from the steps outlined can cause problems. ...
Mon, 10 Feb, 2020 at 3:41 PM
Manually Reversing Carrier Advances/Deductions
IMPORTANT: Dr Dispatch recommends that you have a qualified and experienced computer technician to perform this task.  If you do not have a support contract...
Wed, 12 Feb, 2020 at 11:06 AM